Home health agency software

The office workspace: QA beside the visit evidence, referral summaries, and every patient's chart in one place.

A home for every role

Admins, intake, QA, coders, schedulers and clinicians each start on a home that counts their own work.

The office home for an agency admin: counts for notes owed, authorizations ending, faxes to review and automation errors, notes owed by age, and the work queue.

QA beside the evidence

Each answer sits next to the words it came from. Approval waits while a required item is open.

OASIS documentation
QA review of a start of care OASIS: answers with their evidence, a missing required item flagged, and approval held.

Every chart, one place

Allergies under the name on every tab. Visits, notes, OASIS, medications, wounds and orders on the same chart.

Referral intake summaries
A patient chart in the office: the patient's name with allergies below it, the care summary, next visits and open work.

Your agency's name, address and phone on top. Allergies always shown, and every page numbered.

A printed skilled nursing visit note for Bayou Lantern Home Health, with the agency's header and the patient box.

Your rules, on every phone

Change a setting once in the office and the phones follow it.

Required questions
Choose what must be answered on skilled nursing visits. A note can't be signed while one is open.
Recording consent
Ask before each recording, or attest that patients agree in your services agreement.
People and care teams
Roster, roles and care teams decide who sees which patients.
Narrative guides
Your own narrative guide for each visit type.
Audit log
Who confirmed, signed, approved or sent back each note, and when.
Payers and service area
The plans you bill, your branches and the area you serve.

Security, in plain facts

AI under a BAA
Speech to text and page reading run on servers we operate; drafting runs there or in our own AWS account, under a BAA.
Encrypted storage
Agency files are encrypted with AWS KMS keys, with public access blocked.
Idle sign-out
Signed out after 15 minutes idle, with a warning first.
BAA on request
We sign a Business Associate Agreement with agencies on request.
Alongside your EHR
VisitNote sits alongside the EHR your agency already uses. On WellSky? See VisitNote for WellSky (Kinnser) agencies.
Already a customer?
Sign in to your agency's office workspace

Agency software questions

Is VisitNote an EHR?

VisitNote is the documentation and QA workspace: the nurse's scribe and phone app, and the office's charts, QA and referral summaries. It sits alongside the EHR your agency already uses.

How does QA see where an answer came from?

Each answer the scribe suggested shows the quote from the visit and when it was said, right beside the answer in the QA review.

Can we decide which questions are required?

Yes. Required questions for skilled nursing visits are an agency setting, and the note can't be signed while one is open. Required OASIS items are set up with us; QA can't approve while one is open.

Do you sign a BAA?

Yes, on request, as set out in our privacy policy.

We are a staffing company or clinic, not a home health agency.

The clinician app works for teams outside home health too, with invites, per-seat billing and your own terminology. See teams and organizations.

See it with your own notes.

A walkthrough of the phone app and the office workspace, with fictional patients.