Support.

Need help? Tell us what's going on and we'll get back to you as soon as possible.

Tell us what is going on

For sales or a demo, use the contact page. To remove your data, see delete your account.

We typically respond within 1 business day.

Frequently Asked Questions

How do I cancel my subscription?

Manage or cancel your subscription through your device's app store settings. On iOS, go to Settings > Apple ID > Subscriptions. On Android, open Google Play > Payments & subscriptions.

Does VisitNote work offline?

Yes. Document visits, track time, and manage patient data without internet. Everything syncs automatically when you reconnect.

Is my data secure?

All data is encrypted with AES-256 on-device and in transit. AI processing runs on servers we operate and in our own AWS account, under a BAA. See our Privacy Policy.

How does the free trial work?

New users get 14 days free (up to 50 notes) with all features. No credit card required. After the trial, choose monthly ($149.99/mo) or annual ($1,559.88/yr).